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Maintenance

Scheduled Maintenance Notification

Feb 28 at 04:00am UTC  –  Feb 28 at 09:30am UTC
Affected services
Incident Management
Login Service
Recorded Video Playback
Clip Management
Events Service
Account Registration
Messaging Service
Notification Service
Device Registration services
OnCloud (DNS) availability
Portal (DNS) availability

Resolved
Feb 28 at 09:33am UTC

The scheduled maintenance window has been successfully completed.
All systems are now operational, we appreciate your patience during this time and thank you for your understanding. If you experience any issues, please don't hesitate to reach out to our support team.

Created
Feb 28 at 04:00am UTC

We will conduct scheduled maintenance on the PROD environment to upgrade the system

Maintenance Details:

Date: 27th Feb 2025 (PST) / 28th Feb 2025 (KST, IST)
Time:
PST: 8:00 PM, 27th Feb
KST: 1:00 PM, 28th Feb
IST: 9:30 AM, 28th Feb
Duration: Approximately 4 hours
During this period, the PROD environment will be unavailable. Please plan your activities accordingly. We appreciate your understanding and cooperation.