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Maintenance

Scheduled Maintenance Notification

May 13 at 04:00am UTC  –  May 13 at 06:00am UTC
Affected services
Incident Management
Login Service
Recorded Video Playback
Clip Management
Events Service
Account Registration
Messaging Service
Notification Service
Device Registration services
OnCloud (DNS) availability
Portal (DNS) availability

Resolved
May 13 at 04:00am UTC

We will be performing scheduled maintenance to upgrade core systems and enhance overall platform performance.

Maintenance Window
Date: May 12, 2025 (PT) / May 13, 2025 (KST, IST)
Start Time: 9:00 PM PT (May 12) / 12:00 AM ET (May 13)
Duration: Approximately 2 hours

Impact
During this time, our platform will be unavailable. We recommend planning your activities accordingly.
We appreciate your understanding and cooperation. A follow-up notification will be posted once maintenance is complete.